This portal provides employees, partners, and stakeholders with a secure and confidential channel to report ethics or compliance concerns.
All reports are handled with impartiality, confidentiality, and zero tolerance for retaliation.
At MIRA Group, every voice matters. If you witness or suspect any form of misconduct—including fraud, harassment, safety violations, conflicts of interest, or compliance breaches— we urge you to speak up.
Examples of concerns you can report:
We treat every report seriously, investigate promptly, and will not tolerate retaliation in any form.
We operate a proactive, risk-based compliance system designed to protect our people, our partners, and our operations worldwide. Our framework includes:
All ethics reports are received by our Compliance & Ethics team through secure and confidential channels. Each report is reviewed promptly to determine the appropriate course of action.
Where necessary, an independent investigation is initiated, ensuring impartiality and discretion at every stage. Only authorized personnel have access to case details, and outcomes are shared only with those who need to know.
The duration of an investigation depends on the complexity of the issue and the availability of information. While some cases may be resolved within a few days, others may take several weeks.
Regardless of timing, every case is handled with urgency and care. You may request updates at any time, and we will do our best to keep you informed of the progress while protecting confidentiality.
Yes. Protecting your identity is a top priority. Reports can be made anonymously, and even when you choose to identify yourself, your information is kept strictly confidential. We never share the identity of a reporter without their consent, unless legally required to do so.
Retaliation against anyone who raises a concern in good faith is strictly prohibited and will be addressed with zero tolerance.
If you believe an investigation outcome is incomplete, inaccurate, or unfair, you may request a review. Our team will re-examine the findings and provide clarification or take further steps if necessary. We are committed to a fair, transparent, and respectful process. All concerns and appeals are taken seriously.
Yes. MIRA Group encourages ethical conduct not only internally but also across our entire ecosystem.
Vendors, partners, and clients are welcome to raise concerns through this portal. All third-party reports are treated with the same level of confidentiality, seriousness, and impartiality as internal reports.
